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Here are just a few of the recent comments we've received from our customers.
Just wanted to send a thank you for my order rec'd today, am very pleased with it and your excellent service.  Will definitely recommend you to others and will be ordering again very soon.  
Thank you again, cannot fault you for service. Chrissie

Thanks so much for prompt attention to my order which I received this morning, much appreciated.   Joyce

I received the goods today. First class service. Anne

My order has arrived, very pleased. Excellent quality with swift delivery.
I will be back! Elizabeth

Thank you for all the good purchases I have made from your website, I would recommend you to all my friends. Joan

Really good website,i love looking on it, you have so many good products. Newsletter: Yes please. Susan

You make my Sunday morning when I get my craft email. Erica

I would like to thank you for your prompt replies to any queries i have had in the past. I also order from your web which is very easy to navigate and place orders. I am very pleased that my orders arrive in good condition and packaged up well. All the staff have been very helpful when i have been in your premises so Keep up the good work your amazing. Best Wishes Margaret.

Thank you, I have now received my order and appreciate the quick response given to the order.  Diana

Hello Every one at craft site. I received my order yesterday,and I'm delighted. Thank you. Anne

Thank you for your super fast delivery,and lovely items.
Hoping to start card making again and your site will give me
some great ideas. Thank You Elizabeth

love browsing your website
Alicia

Thank you I have received my order,
service excellent.
Kind regards
Diana

Thank you Madeleine for your very helpful reply to my email.   Out of all the sites I looked at yours appears to be the most efficient and your reply adds to that impression. Maretta

just to let you know my parcel has arrived safe and very quickly. I'm so impressed thank you.
Tina

The lady who deal with my order was EXCELLENT.  Rita

Good Afternoon
Just to say I have received my order and am very pleased with the excellent
service. Marion

I just wanted to say thanks so much to you and your team for being ridiculously efficient and providing such fantastic customer service!  I used your website to order materials for my wedding stationary and you guys were so reliable it was one less thing to worry about as your service was so good for any last minute needs.  Please pass on my thanks to the logistics guys etc for doing such a great job. Lindsey

Thank you very much for a very quick delivery, and excellent service. Regards John.

To the lady who was serving in the shop yesterday lunchtime. Thank you so much for help in showing me how to emboss a die using my cuttlebug. The plate you recommended works a treat. I was amazed at the difference.  Sandra

What a wonderful site. Kathy

Thank you very much for your help. You and your teams customer service is second to none. Always very helpful and pleasant. Clare

Purely brilliant site. Carmel

It has been a pleasure dealing with a company who provides such fantastic customer service. Emily

I continue to be impressed with your company's quick careful shipping, good quality products and excellent customer service. Lindsey

My order arrived yesterday and I just wanted to tell you how pleased I
am with the colours and quality of the card/paper.  Claire

Thank you for sending my woodware crafty edger so quickly, beautifully packed, it was a pleasure to deal with you. I look forward to using it shortly, I have tried it out and found it so easy to use.
Mary

Thank you for your advice and the prompt arrival of my Cuttlebug. Sue

Comments: good morning,I ordered some spellbinders dies off you yesterday morning via amazon,they arrived this morning,thanks for that,I couldn't believe that they had got here so quickly,thank you for despatching to me so quickly,I will be ordering from you again very soon,many thanks.susan

Thank you for fast delivery, received today.   Items excellent.
June

Thank you so much for your very kind help and courtesy ... itís been much appreciated J

I've always received excellent service from Craftsite and have always been very pleased with the goods I've ordered.   Melody

May I say that I am very pleased with your service. My stuff always comes well packed and the quality of your goods is very good. Keep up the good work and thank you to you all. Regards Chrissie
I have recently placed my first order with you  and would like to say a big thank you for a fantastic service. Kate

Royal Mail tried to deliver on the 10th January, just two days after my order was placed! I received the order today and what a nice surprise to find a little freebie in the packaging. The cardstock was carefully wrapped and the whole order well packed

I will certainly be returning to you in the future and will recommend Craftsite to my friends
Once again, thank you Kate

Thank you, the hole punches arrived yesterday - very nice quality and perfect for my needs!  Many thanks
Fiona

Just to say l have received my order today and how really really pleased l am with it they are lovely everything l ordered are smashing and will most certainly use you again. Carol
Thank you so much for your speedy delivery all goods are wonderful thy arrive so well packed and so quickly order one day get the goods the next day and then I have a job on which one to start with as I want to make them all at the same time. Thank you so much for your wonderful site Thank you Kathleen J Williamson

Thank you so very much have been making cards for about 10 years now and by chance found your site liked the look of it loved the goods and prices so my daughter and I sent in an order as it was a good size as very pleased that it arrived the next day there were 3 items missing one quick phone call and the missing item arrived the next day so thank you very much. We are now saving up our coppers for our next order and now we have found you we will keep you as our first craft site Thank you again Kathleen.J.Williamson

Thank you so much for your very kind help and courtesy itís been much appreciated. Iíve always received excellent service from Craftsite and have always been very pleased with the goods Iíve ordered. Warm regards   Melody

May I say that I am very pleased with your service. My stuff always comes well packed and the quality of your goods is very good. Keep up the good work and thank you to you all. Chrissie

I have recently placed my first order with you and would like to say a big thank you for a fantastic service. Kate

Royal Mail tried to deliver just two days after my order was placed! I received the order today and what a nice surprise to find a little freebie in the packaging. The cardstock was carefully wrapped and the whole order well packed
I will certainly be returning to you in the future and will recommend Craftsite to my friends
Once again, thank you. Kate

Thank you, the hole punches arrived yesterday - very nice quality and perfect for my needs!  Many thanks
Fiona
Just to say l have received my order today and how really really pleased l am with it they are lovely everything l ordered are smashing and will most certainly use you again. Carol

Thank you so much for your speedy delivery all goods are wonderful thy arrive so well packed and so quickly order one day get the goods the next day and then I have a job on which one to start with as I want to make them all at the same time. Thank you so much for your wonderful site Thank you Kathleen

What a fantastic site. I was going to throw away my carl rotary trimmer as I could'nt find replacement blades and the cutting mat. Thanks Elaine

Placed my order late tuesday night and received it this lunchtime (Friday), very pleased with both speed of service and in price and quality, Packaged really well too Thank you for your excellent service as usual, regards Deb
I visited your shop yesterday along with some friends. I was well impressed with your selection of materials and the friendly helpful atmosphere. I would like to receive your newsletter. thank you. Anne
What great delivery service yet again..thank you.
Thanks again.
Janet

Thank you so very much have been making cards for about 10 years now and by chance found your site liked the look of it loved the goods and prices so my daughter and I sent in an order as it was a good size as very pleased that it arrived the next day there were 3 items missing one quick phone call and the missing item arrived the next day so thank you very much. We are now saving up our coppers for our next order and now we have found you we will keep you as our first craft site Thank you again Kathleen.

Thank you very much I will recommend your site. Very efficient I am very impressed
Carrie

Good Morning, just wanted to let you know that my order has arrived safely this morning. Many thanks for a brilliant service. Shirley

I placed my first with you last Friday and it was delivered yesterday (Mon) at 6.50 am!   I am delighted with the goods and your superb service - I am sure this will be the first of many more orders.   Thankyou very much indeed.   Jean

Hi, thank you so much for my order, received today. The stuff was really wicked. Good quality, good service and good price too. thanks again Chrissie (Bristol)


I would like to thank Madeleine again for her very helpful advice given to me two weeks ago, when I was making an enquiry about Big Shot.   She went out of her way to help me as a novice, and I have every confidence in coming back to Craftsite in the future because of this service.   Thank you again.
Pamela

I recently purchased some card making items from you for the first time and was more than delighted when
they arrived beautifully packed the very next day. I then make another order and it happened again!
My first order even included several sheets of printed mini labels.
So thank you very much and well done, I will be reordering again as soon as possible.
Kind regards
June

I just wanted to send a quick e-mail to say thank you for your quick delivery, my order arrived this morning and also to say a huge thank you for the items, they are brilliant and I struggle to find the quality and customer service you provide from anywhere else!!
Thank you so much.
Kind Regards
Danni

Delighted to have discovered your website.
Thanks and every good wishes Lyndsay

Thank you for your prompt and efficient service.
many thanks. I will now be recommending your service to all my friends and family.
J Watts

Thank you I have received my order now and would just like to say how pleased I
am with the speedy service.Thank you best wishes Valerie

fantastic service. embelishment stamp best ever thank you D Barker

I want to thank you for the fantastic service and fast receipt of the items I ordered Sat pm. They arrived this AM less than 3 days wonderful. I have just placed my second order with you and I will certainly be buying on a regular basis.  Joanna

Received goods today THANK YOU for the prompt service. Margaret

I placed an order for the grand calibur at 6.15pm on Saturday. I'm pleased to say that it has just arrived, thank you for your excellent service. E

I placed an order with you on Sunday morning for a cuttlebug and one or two accessories. I received an e-mail yesterday stating my order would be delivered today (Tuesday) and that I would be able to check back for my one hour delivery slot. Well, congratulations, it arrived as promised well within the allotted time. Thank you very much for an excellent service, I will not hesitate to use your service again if I need anything.
regards B

Hi, Thank you for a very quick delivery of my shimmer paint (8 pots). They came today!
Mary

Thank you, I really appreciate your efficient site, your range and excellent quality products. Mrs M. Stewart

I'm very pleased with the price, the short time it took to arrive and the
contact from Craftsite. I have ordered from you before and will have no
hesitation to do so again in the future.

Received items yesterday thank you for the prompt service - Margaret

I just wanted to compliment you on your customer service and delivery system.

I had my Grand Calibur delivered to my son's address as I was going to be away. You kindly emailed me to tell me about a change of delivery date and giving me tracking details. I forwarded this to him and as a result he was able to track my parcel. This meant he was able to go out to a meeting and return for the delivery time. He was told it would arrive between 3.30 and 4.30 and it came at 3.45pm. He was very impressed and asked me to pass on his thanks as well as mine.

I was going to email you anyway but after the article on the BBC news this morning about people who are paying £60 to have someone sit in their house to accept a delivery I felt it was even more important to let you know how well you do.

Many thanks

Sandra
Hi, Just founfd your gallery, lots of lovelideas, I should never be stuck foe imspireation now. I shall have to have a closer look at ypur shop when I have a bit more time, I'm just having 5 minites on the computer while waiting for tea to cook, I'better not get too engrossed or I'll burn the scones. Yours, Madge.

Received my order this morning and am very pleased both what I have
purchased and your excellent service. Many thanks Elsie

you have really impressed me with you response to my
complaint and I will be purchasing from and recommending you to my
crafting friends. Many Thanks
Audrey

Thank you for helpfully contacting me about my craft materials delivery.
Just to let you know, I received everything on Thursday morning, all present and correct and well packed. Cat
I appreciate your service and will recommend you to my friends

Thank you very much and I really appreciate the quick reply! Very good customer service. Thank you again. Sarah-Jane.

Thank You for sending your newsletter to me which is a great help. Liz

Hi many thanks for your excellent service. The fast delivery was very much appreciated
Pat

I took my children, Matthew (11) and Katie (7) to the shop today and we had a great time. The shop is a great place to get the kids interested in cardmaking and we loved the new christmas stock. Thanks for making us feel welcome and giving us inspiration, we can't wait to start making our cards. Isobel.

To the whole team,
I would just like to congratulate you on your excellent service. I placed my order at 09:47 on Wednesday 24th August on the internet. It was delivered yesterday, Thursday 25th August, at 09:30 to me in Tain in the Highlands. That's less than 24 hours from order to delivery! Outstanding service! Thank you very much.
I will certainly be using your web site again.
Regards
Susan Hollick
THANK YOU SO MUCH for the items it's absolutely perfect and exactly what I needed Thankyou and will definitely need to order soon!!  Sam

Just a quick email to say thank you for the prompt delivery and excellent service received from your company.  Goods arrived today at 9.30am - am delighted with the products and I look forward to ordering from you again.  Frances
What brilliant service! Thank you, now I know why I keep ordering from you! Janet

I received my order to day thank you. I will order soon its fab thankyou. janet.

I received my latest order from you today & i just wanted to say a massive Thank-you.
The bits are just fantastic & i've made my first wedding invite for our wedding today & it looks great! I have ordered some more stuff today too lol, but just wanted to say what great quality they are & thanks for posting so quickly.  Jackie

I recently discovered your websitewhile desparately tring to find someone who stock replacement cutting mats for the Carl Disk Cutter DC-212.

Your responded and delivered my order in super quick time so I desided to seewhat else your site offered and was very pleasantly suprised at what I found.

I will definately be back again because, despite having accounts with larger more well known supply companies their are things available on your website that I have never seen before and cannot wait to buy and try.
Like alot of people these days I am severely restricted by income limitations but I assure you that I will becoming back.

Belinda

I just wanted to congratulate you on a brilliant service. I placed my order yesterday morning and recieved it this morning, less than 24 hrs later. Brilliant. I just wish other craft sites could perform as well as you.
Thank you so much. Patricia

Please send me your news letter. Just discovered your site and love it.
Trish

Hi
I just wanted to say that I am very impressed with your service.  I cannot believe my item has arrived so quickly!!
Thank you very much!!
Kerry
Very many thanks to all at Craft Site, for their very prompt and professional service.
Order placed Saturday and delivery arrived this morning!
So very grateful,
Sharon

Amazing service.Can't believe my Cuttlebug machine arrived this morning.Only ordered Thursday evening.
Thank you.
June

Thank you for the E Mail to let me know that my Order has been processed I do enjoy being able to buy my decoupage sheets as I require then and not having to buy as a package What I mean is individual sheets at a time and postage is very quick thank you for all your help. Ellen.

Thank you Tape arrived this morning What quick service  Gloria

Good Morning, just wanted to let you know that my order arrived safely this morning, many thanks for an excellent service, Shirley A Chalmers

Dear Madelaine
Many thanks for sorting out the mess I made in ordering the cellophane packets.
The sizes you have sent are just right, so hopefully I will be able to order the right thing next time.   Craftsite are still the best.
Once again, many thanks
Alison

Hi
I just wanted to congratulate you on a brilliant service. I just wish other craft sites could perform as well as you.
Thank you so much.
Belinda

Thank you for your excellent service with which I am most impressed!
Long may you continue to trade and set such a high standard for British goods!
Patricia

Dear all at Craftsite,
I just wanted to send a quick email to say a big thank you for your services.
I have just completed making my wedding invitations - i found your website to be a brilliant one stop site for everything i needed and your products gave me all the inspiration i needed. Thank you for the always efficient delivery and reliable service.
I hope to continue using your site for my future craft projects and will not hesitate to recommend to family and friends.
Kind regards,
Sarah

Just wanted to let you know, my order has just arrived, and I'm delighted with it,
Thank you very much
Martina

Hi
I just wanted to say that I am very impressed with your service.  I cannot believe my item has arrived so quickly!!
Thank you very much!!
Kerry

Very many thanks to all at Craftsite, for their very prompt and professional service.
So very grateful,
Sharon

Amazing service.Can't believe my Cuttlebug machine arrived this morning.Only ordered Thursday evening.
Thank you.
June
Thank you for the E Mail to let me know that my Order has been processed I do enjoy being able to buy my decoupage sheets as I require then and not having to buy as a package What I mean is individual sheets at a time and postage is very quick thank you for all your help.        Ellen

Good Morning, just wanted to let you know that my order arrived safely this morning, many thanks for an excellent service
Shirley

Dear craftsite just wanted to say thank you for quick service and great quality boxalopes hope to get more from you soon best regards annThank you for sending my order so promptly I received it today and I am pleased with the items. I will have no qualms in recommending your site to other crafters
Regards Doreen

HI i have been useing you for a long time and am always impressed with both the service, quickness in delivery, and quality of the things i have bought .
thanks i will most definatly be back.

thanks to you all
Diane

Thanks for the items sent. They are beautiful. Sorry not to contact you before as I was very busy. Thanks once again for your quick delivery. I'll be in contact.

Kindest Regards
Rose

I write to thank you for your wonderful and efficient service. I only placed my order on the internet lunch time yesterday and it arrived first post this morning. I cannot tell you how pleased I am.  All my orders will be placed with you in the future.
Thank you so much.
Valerie
Hi, just wanted you to know how pleased i am with your service. Decoupage is excelent, prices great and delivery super fast "Well Done". Kind Regards, Jeanette

I write to thank you for your wonderful and efficient service.  I only placed my order on the internet lunch time yesterday and it arrived first post this morning.  I cannot tell you how pleased I am.  All my orders will be placed with you in the future.

My Sizzix Big Shot arrived this morning, two days from ordering to delivery, all packages. Ecelent service will use craftsite again, thank you so much. Dee
Please keep me on your newsletter list - I love it!  Shirley

Hi, My wife and I have just received our order this morning and are absolutely over the moon with it. We will be ordering again very shortly. Thank you for such prompt service. Christopher & Tina Livesey.
Just coame across your site. very inspirational. I'd like to subscribe to your newsletter please. Joy

Thank you for your prompt attention - all arrived safely this afternoon. Once again, thank you for dealing with this so quickly and efficiently. Much appreciated. Joan

Order received this morning. Thanks for a super speedy delivery and for lovely samples. Miriam

Thanks so much for getting back to me so quickly, and i have just taken delivery of the order - so again many thanks for such great customer service and quick delivery - will definitely use your services again! Seilin

Craft site has made me the best events organizer in Uganda(East Africa) From my invitation cards to the favors my customers can not stop appreciating and admiring such beauty and uniqueness. I get everything from Craft site through my auntie in Manchester.Thank you craft site and long live.   Kasonko

Thank you for my order which I received safely yesterday. Everything is great and I look forward to visiting you again very soon.   Ann

Thank you for the swift dispatch of the above order which arrived in immaculate order. You now have a new and very satisfied customer. Many thanks for your excellent service.   Caroline

Many thanks - my order placed yesterday (mini labels) arrived this morning!
What service!   Maggie

I got my Mulberry paper this morning and just wanted to thank you for such a super and quick service. I will be buying my supplies from you in future! Thank you! from Caroline
Quick service,excellent products couldn't wish for better service.
Thanks again.  joan

Excellent customer service - very helpful and this is much appreciated. Kath

Thank you so much for your quick response to my order which I received this morning, excellent service thank you once again. I will definitely recommend to my friends
Anna

Keep up the wonderful items and service.
Vivienne

Just a quick message to say how pleased i am with the quality of products which I have just received. The delivery was really prompt too. I certainly will be ordering again! Thanks. Chris Meyer

Perfect. Many thanks for your excellent service
Barbara

Hi everyone,
        Just wanted to say thank you for the extremely prompt delivery - didn't expect it until after christmas. Very good packaging and very good value for money. Shall definitely use you in future.
                                             Wishing you all a lovely christmas, Sheila Featherstone, (very happy customer).

Quick delivery and perfect as usual.
                                        Thank you  Anne

Thought I would put fingers to keys to say thank you for such for a
wonderful web site, always precise and helpful. Just one comment to
make - HAVE TO PUT A CEILING ON HOW MUCH I SPEND - could spend much
much more if able too.  Again thank you
Kay

Thank you for fast delivery and fantastic quality of items received.  June

Please sign me up for your news letter. I love the quality of all the products I have purchased from you, especially the marble effect cards and your prompt and professional service.
Alison
Just want to place on record a testimonial in regard to your wonderful customer service and the quality of your products.

Craftsite is second to none in regard to Customer Service. Apart from stocking everything you could possibly need for your crafting, the products are of excellent quality and the newest products around are always available from this great team. For excellence and very affordable prices you need never look elsewhere. I have found a site that makes sure that their customers are happy with their purchases and that deliver your goods with remarkable speed. If at any time there is a problem with your order this is rectified immediately and always with a smile and pleasant attitude. What more could you ask for? If I could award Oscars then Craftsite would get two - one for quality goods at affordable prices and one for Customer Service. Thanks as always,
Mary

thank you for the speedy service, it was much appreciated.
Mrs A Walton

Love and thanks as always, your customer service and goods are second to none.
M

Hi  I received my order 11 am thanks sooo much for the speedy friendly service will be using your web site again
kind regards
Franny

hi there i just got my package today and i love everything i got from you. really pleased as always.
Kim

thank you for a brilliant product and great service
Lizz

Have shopped with you for some time now and am always pleased with everything I have bought, and speed of delivery.
Joan

Absolutely brilliant service!
Jane

Just a quick line to say thanks for the very prompt delivery, I can't fault your service.  I have now recommended your site to the girls at the craft club that I run, so hopefully you should get some order from there.
Many thanks again
Sue

All prices include VAT AT 20%
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High quality card making supplies at low prices  http://www.craftsite.co.uk
Craftsite web site and the Craftsite Shop created and are maintained by T & M A Nicholson Web site design graphics foil printing and photography.  Copyright © T&MA Nicholson 2005-2015